Global Topup sought to simplify the process of recharging mobile phones and paying postpaid mobile bills for users in Nepal and India.
category:
Mobile Application
services:
Website,
Android & IOS App
Android & IOS App
Date:
March, 2024
team:
Backend Developer
React Native Developer
React Native Developer
Objective
The company needed a comprehensive solution that included a mobile app for both Android and iOS platforms and a responsive website. The objective was to make recharges faster, safer, and more accessible while offering competitive pricing and the ability for customers and dealers to earn commissions. Global Topup partnered with Stintlief Technologies to achieve these goals.
- Simplify Recharge Process: Create a user-friendly platform that allows easy mobile recharges and bill payments for Nepalese and Indian telecom operators.
- Multi-Payment Integration: Support multiple payment methods, including card payments, wallets, and UPI.
- User Engagement: Develop features that encourage user retention and engagement, such as commission-based earnings for agents.
- Security and Reliability: Ensure the platform is secure, reliable, and capable of handling high transaction volumes.
- Cross-Platform Consistency: Provide a seamless experience across Android, iOS, and the web.
Challenges
- Payment Integration: Implementing a wide range of payment options and ensuring their secure handling.
- Scalability: Building a platform capable of scaling with increasing user numbers and transaction volumes.
- User Experience: Designing an intuitive interface that simplifies the recharge process for users of varying technical proficiency.
- Commission System: Developing a robust system that allows customers to become agents and earn commissions on recharges made by their sub-agents.
Approach
Stintlief Technologies adopted a strategic approach, focusing on thorough planning, agile development, and continuous iteration based on feedback.
Discovery and Planning:
- Conducted in-depth analysis of user needs and market requirements.
- Defined the project scope, including key features and functionalities.
- Developed a comprehensive project timeline with milestones.
Design and Development:
- UI/UX Design: Created a clean, intuitive, and responsive design for the mobile app and website. Ensured a consistent look and feel across all platforms.
- Backend Development: Developed a robust backend infrastructure to handle transactions, user data, and commission calculations securely and efficiently.
- Payment Integration: Integrated multiple payment gateways to support card payments, wallets, and UPI, ensuring secure and swift transactions.
- Commission System: Built a sophisticated system that allows users to become agents, track their earnings, and manage sub-agents easily.
Testing and Optimization:
- Conducted extensive testing, including unit testing, integration testing, and user acceptance testing to ensure the platform’s reliability and performance.
- Optimized the app and website for speed, security, and scalability.
Launch and Support:
- Successfully launched the mobile apps on the Google Play Store and Apple App Store, and the website.
- Provided training and documentation for Global Topup’s team to manage the platform.
- Offered ongoing support and maintenance to ensure continuous smooth operations
Result
- Streamlined Recharge Process: Users can now easily recharge mobiles and pay bills using a variety of payment methods, resulting in a 50% increase in transactions within the first two months post-launch.
- User Growth: Achieved a 40% increase in new user registrations within the first three months.
- Agent Engagement: The commission-based system successfully attracted numerous agents, enhancing user engagement and retention.
- Positive Feedback: Received positive feedback from users for the platform’s ease of use, reliability, and the additional earning opportunity.
